Where do I Apply for Medi-Cal Health Benefits?

Apply in the Following Ways

  • Apply online! Set up a BenefitsCal Account and then apply through BenefitsCal. Once received, your application will be assigned to one of our Benefit Representatives.
  • Apply by telephone! Call us toll free, 8 am to 4 pm, on Mondays, Tuesdays, Thursdays and Fridays each week, at 1 (888) 421-8080 (our Phone Customer Service Center is closed Wednesdays for paperwork processing).
    • For Hearing or Speech Impaired: Call California Relay Services 711
  • Apply in person! Visit one of our Walk-In Customer Service Centers, Monday through Friday, from 8 am to 5 pm, to apply:
    • 1020 Emeline Avenue in Santa Cruz, CA 95060 and
    • 500 Westridge Drive in Watsonville, CA 95076
  • Apply by fax! Fax us at (831) 786-7100
  • Apply by mail! To request an application be mailed to you, call 1 (888) 421-8080, and then mail your application to one of our Walk-In Customer Service Centers.

Public Transit

METRO Bus Route for Emeline in Santa Cruz:

*Passengers arriving at River Front Transit Center are permitted to stay on the bus as it changes to Route 4/34 interchangeably

METRO Bus Route for Westridge in Watsonville:

Language

Applicants may be interviewed in Spanish, and American Sign Language. When necessary, other languages can be made available.