General Assistance

Where do I apply?

  1. By phone Monday through Friday, 8:00 am to 4:00 pm. See phone numbers below by location.
  2. Mail your application to one of our Customer Service Centers
  3. Apply in person at one of our Customer Service Centers
  4. To apply by Fax, send your completed and signed application to (831) 786-7100

CUSTOMER SERVICE CENTERS

SANTA CRUZ
1020 Emeline Avenue, Building B, Santa Cruz, CA 95060
Phone: (888) 421-8080
For Hearing or Speech Impaired: Call California Relay Services 711
METRO Bus route for Emeline in Santa Cruz:

*Passengers arriving at River Front Transit Center are permitted to stay on the bus as it changes to Route 4/34 interchangeably

 
WATSONVILLE
500 Westridge Drive, Watsonville, CA 95076
Phone: (888) 421-8080
For Hearing or Speech Impaired: Call California Relay Services 711
METRO Bus route for Westridge in Watsonville: