Assistance Programs provide benefits to low-income adults and families. Staff works with clients to determine eligibility for assistance and provide referrals for related services.

• Phone Customer Service Center 
• CalFresh
• CalFresh Restaurant Meals Program
• CalWORKS Cash Aid
• CalWORKS Child Care
• CalWORKs Employment Services
• Cash Assistance Program for Immigrants
• General Assistance
• Medi-Cal Health Benefits Program

Immigration and DACA Resources

Find answers to questions regarding public benefits and immigration.

• Deferred Action for Childhood Arrivals FAQs
• Immigration Resource Guide (PDF, 132 KB)
• Public Benefits FAQs (PDF, 134 KB)
• Santa Cruz County Immigration Resources and Information

Electronic Benefit Cards - EBT

Check your account balance, find retailers and free ATM locations at www.ebt.ca.gov.

• Understanding the EBT Client Website (PDF, 1.5 MB)  or
• Spanish Version (PDF, 1.3 MB)

Our Benefit Representatives will assist you to obtain the benefits and coverage for which you are eligible.

For more information:

• Learn how to Apply or Manage Your Benefits
• Apply for CalFresh, CalWORKS, and Medi-Cal at MyBenefitsCalWIN.org or
• Call us toll free 7:30 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Monday through Friday at 1 (888) 421-8080 or
• Mail your application to one of our Customer Service Centers or
• Fax your application to 1 (831) 786-7100

• 1020 Emeline Ave., Santa Cruz
• 18 West Beach St., Watsonville
• Hours are 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m., Monday through Friday.

Striving for Excellence!

Please take our short survey and provide feedback on your last interaction with us.

Benefits Services Survey

CWES Services Survey