Thursday, May 23, 2013

Workforce Investment Board Santa Cruz County

Mission Statement

"Building Economic Prosperity Through Workforce Development"

Vision

Workforce Santa Cruz County (WSCC) is a fully integrated workforce development system that maximizes human and business capital by promoting a well trained workforce for Santa Cruz County employers, insuring individual economic security and community vitality. Led by a dynamic Board that is empowered to effect change, WSCC is committed to customer satisfaction and standards of performance in meeting the needs of job seekers, incumbent workers and local business alike.

Goals

A Well-trained Workforce - Develop a well-trained workforce which links our job-seeking customers with county employers.

A Dynamic Empowered Board - Engages business, local government, education and the community in its work and is empowered to think regionally, share responsibility and take action on behalf of the community.

Community Vitality - Fosters economic development by increasing skills and knowledge, productivity and the effective use of resources to broaden prosperity, empower and enable individuals to gain a higher standard of living.

Self-sufficiency - Self-sufficiency for our job-seeking and already employed customers.

Meaningful Economic Development Contributions - To meaningfully contribute to the success of the County’s Overall Economic Development Plan.

Integrated Workforce Development System - To develop a fully integrated workforce development system that exceeds the expectations of local employers in assisting to meet their business and recruitment needs.

Customer Satisfaction and Continual Improvement - To consistently meet and/or exceed the needs of our customers.

Economic Opportunity - To ensure that meeting the needs of welfare recipients and the working poor is a critical part of a multifaceted approach to a comprehensive workforce development system.

Customer Satisfaction Measures - To develop universal customer satisfaction performance indicators.