Payroll Information

IHSS Fiscal staff are responsible for many functions which include: maintaining information on new clients, processing new providers, and making changes in approved hours for a recipient.

Contact IHSS Fiscal

First use the automated call system at (831) 454-7315 and always leave a message with your name, Social Security Number and a phone number where you can be reached.

Due to the volume of calls and the priority to process your timecards for payment, IHSS Fiscal will not return all phone calls. IHSS Fiscal will return phone calls for the following:

• If it is over ten working (10) days since you submitted your time sheets and you have not received your paycheck
• If they have researched a question or problem with your timecard or paycheck and have an answer for you
• If payment has been delayed
• If your paycheck has been lost or stolen and needs replacement
• If your timecard has been lost or stolen and needs replacement.
• Any change of address or phone number should be reported to the IHSS Social Worker and IHSS Fiscal.

Payroll Work Days

IHSS Fiscal work days are Monday through Friday 8:00 AM to 5:00 PM, not including holidays or County furloughs.

Hourly Wages

• Independent providers earn $11.50 per hour.

Deductions

Fiscal packet information will include tax forms. The payroll system does not deduct taxes for family members, however family member providers may request taxes be deducted on the W-4 form.

Pay Dates

• It should take ten (10) working days for the County and state to process and mail the check to you. (Not including weekends or holidays).
• If you mail your timecard the ten (10) working days start the day IHSS Payroll receives your timecard.
• Checks should arrive from the State of California within 10 working days (not counting weekends & holidays) after the County receives the timecard and as long as the timecard is correctly filled out and signed by both parties.